Robert Wells is an experienced Regional Operations Manager with over 20 years’ experience in facilities and soft services management, specialising in security, cleaning, car parking and integrated support services. He has extensive experience managing large national and regional contracts across corporate, logistics and retail environments, with responsibility for service delivery, client relationships, recruitment, compliance, budgets, P&L and operational performance.
Robert has managed complex, high-profile portfolios for major organisations including National Grid, Capital & Regional, GE, Cisco and Thames Valley Police. He has a strong track record of improving service quality, profitability and operational efficiency while developing long-term client relationships.
A qualified trainer and assessor, Robert also brings significant experience in staff development, training, auditing, health and safety and continuous improvement.