Through the introduction of a range of sustainability initiatives we have been able to minimise our environmental impact across the estate whilst also maintaining exceptionally high cleaning standards. Some examples of the initiatives we have introduced so far include:
In addition to high sustainability performance, the introduction of our industry leading employee welfare and wellbeing package and transition to paying the Real Living Wage to all staff has resulted in 98% staff retention across multiple years of the contract.
Prior to Anchor, the services being delivered at Media City were high in consumption, with a significant amount of cleaning related waste going to landfill due to chemical contamination preventing recycling.
The service being delivered was reactive to issues as they arose and in the absence of detailed cleaning schedules and there was no structured plan to ensuring the asset was event ready at all times.
The complex estate spanning over 200 acres was not benefiting from a regular schedule of audits and there was no live reporting in place to monitor performance or report potential hazards.
At Media City, we have aligned our sustainability plan to the globally recognised UN Sustainable Development Goals (SDGs): selecting the 5 where we can make the most significant impact. One of the goals we deem most important is SD12: Responsible Consumption and Production: meaning we commit to ensuring we encourage sustainable consumption and production patterns wherever possible across the estate.
Our service blends industry leading technology for enhanced accountability, proof of delivery and seamless live reporting to allow us to monitor performance standards in real time. This solution has also allowed us to monitor seasonal variations in the requirements of cleaning service and respond to changes in footfall across the estate.
Our cleaning team benefits from a leading package of training and development which not only acknowledges their current role but also supports a development pathway for future leadership roles. This combined with a range of wellbeing initiatives has contributed to exceptional staff retention levels.
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