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We are proud to share that our HR Director, Sue Tait, has been featured in a recent industry leading publication, i-FM, exploring the growing importance of investing in people as a driver of business performance.
The feature focuses on a topic that sits at the heart of Anchor: the clear and measurable link between employee wellbeing, workforce stability and service quality.
Facilities management is, at its core, a people-led industry. From security teams to cleaning operatives and front-of-house staff, the quality of service delivered to clients is directly shaped by the experience, engagement and wellbeing of those on the ground.
In the article, Sue highlights a simple but often overlooked truth: “when organisations invest in their people, performance follows.”
This is particularly relevant in sectors where workforce turnover has historically been high. By focusing on wellbeing, development and recognition, Anchor continues to demonstrate that stability and growth can go hand in hand.
Some areas that Sue discussed which are part of our upgraded Employee Assistance Programme, now live on the site and available to all employees:
Sue reinforces that wellbeing is not a “soft” benefit, but a strategic lever for productivity, retention and operational consistency.
All teams and colleagues now have access to a wide range of upgraded wellbeing support:
With nearly half of Anchor’s workforce now using financial wellbeing tools and many saving for the first time, the business is helping employees build confidence and resilience beyond the workplace.
Despite operating in sectors known for high turnover, Anchor has maintained strong workforce continuity, demonstrating the impact of a people-first approach.
Initiatives such as the Anchor All-Stars Awards continue to play a key role in celebrating success, reinforcing values and motivating teams across the business.
Through ongoing investment in training and career development, Anchor is ensuring its workforce remains skilled, confident and future-ready.
Sue reflects the wider Anchor philosophy: that supporting people is not separate from business performance, it is fundamental to it.
By investing in financial wellbeing, mental health support, development and recognition, Anchor is building a workforce that is:
As the facilities management sector continues to evolve, the conversation around workforce strategy is becoming increasingly important.
Sue’s contribution to this discussion highlights Anchor’s commitment to leading from the front, not just in service delivery, but in how we support, develop and value our people.
To find out more or read the full article visit the iFM website
